Shipping policy
LAUNCH PRESALE ORDERS WILL NOT BE PROCESSED UNTIL THE PRESALE END DATE OF 11-25-22 SHIPPING TIME WILL BE 7-14 BUSINESS DAYS AFTER RECEIVING TRACKING NUMBER
PROCESSING ON REGULAR ORDERS IS 3-7 BUSINESS DAYS ONCE ORDER IS SUBMITTED
PLEASE ALLOW 7-14 BUSINESS DAYS FOR SHIPPING AND HANDLING
How long is processing, shipping, and handling?
Processing takes 3-7 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will not be processed until the next business day which is Monday.) Express Shipping Orders are 2 to 3 Business Days.
Domestic Express Shipping is 2-3 Business days depending on your location.
Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location.
International Shipping is 7-10 Business days depending on your location.
All Packages Delivery is with USPS. Business days are Monday-Friday
2. When will my tracking number start to update?
After receiving a tracking email, Shipping Activity will become available after 24hrs. Your Tracking Number will come to your email. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 5 days from placing your orders please contact customer service at 323-682-8663
3. Can I make changes to my order?
To insure a quick delivery all orders are processed daily, So orders CANNOT be altered or changed once your payment is complete.
ALL WIGS ARE PREORDERED. PLEASE ALLOW 12-14 BUSINESS DAYS FOR WIG TO BE MADE IF MEASUREMENTS WERE REQUIRED. ONCE YOU'VE ORDERED OR YOUR WIG HAS BEEN MADE YOU WILL RECEIVE A TRACKING EMAIL AFTER RECEIVING TRACKING EMAIL YOU WILL BE ABLE TO TRACK PACKAGE AFTER 24 HOURS ONCE PACKAGE IS DROPPED OFF TO USPS SHEAR CREATIVITY IS NO LONGER RESPONSIBLE FOR PACKAGE DETAILS PLEASE CONTACT USPS FOR FURTHER INFO.